We measure what your practice is actually losing before we build anything. Then we fix only what the data says will recover it.
Free · 100% yours to keep · No phone call required
We run a free cancellation diagnostic. We uncover where the money is going before recommending anything. Start your diagnostic →
We pull the cancellation data already in your scheduling system — the rates, reason codes, and patterns behind them.
Your actual cancellation rate, your actual revenue impact, your actual problem areas — from your data, not industry averages.
We identify which cancellations are preventable, where the biggest opportunities are, and what to prioritize.
We hand you a custom video you watch on your own time — no phone call required: your numbers, how you stack up against industry averages, what the research says about improving them, and your options should you decide to act. See the evidence →
There’s nothing to sign and no call to sit through. At the end, we hand you a custom video you can watch on your own time — without ever picking up the phone.
In it, we dig into your data, show how you stand against industry averages, walk through what the science says about improving it, and lay out your options and our solutions — only if you decide you want to solve the problem. If you don’t, the findings are still yours, free.
Most healthcare video companies sell a package before they’ve seen your data. They produce content based on assumptions about your practice, your patients, and your problems.
We don’t work that way. A vascular practice losing $400K to day-of cancellations has a different priority than an orthopedic practice with a consent documentation gap. A GI practice where the physician spends 3 hours a week repeating the same explanation needs a different solution than a cosmetic practice whose patients can’t find them online. The diagnostic tells us — and you — exactly where the money is going.
A library of physician-on-camera videos built around the procedures that are actually costing you cases. The diagnostic tells us which ones. Each gets the full set, start to finish. We research, script, film, edit, and deploy.
Across 209 randomized controlled trials and 107,698 patients, physician-on-camera education delivered at the right points in the patient journey has a measurable, peer-reviewed effect on five outcomes.
The video is only valuable if the right patient sees it at the right moment. After production, we work with your team to build a delivery protocol — which videos go to which patients, through which channels, at which points in their care journey.
Your staff executes it using the systems you already have. No new software. No platform dependency.
Patient books a procedure. Staff sends the condition education video. The patient understands what they have before the consultation.
Risks, alternatives, and what to expect. The patient watches on their own time, with family, as many times as they need.
NPO instructions, medications, what to bring. The video that prevents day-of cancellations.
Activity restrictions, warning signs, when to call. Reduces post-procedure phone calls and anxiety.
Start with a free cancellation diagnostic. We’ll show you your numbers, which procedures they concentrate in, and the research behind every recommendation.