Estimate What Cancellations Cost You

What is the lack of video education costing your practice?

Adjust the sliders. See the impact in real time. Read the peer reviewed data below.

Your Practice Numbers
Procedures per week20
All scheduled procedural encounters
Average revenue per procedure$5,000
Day-of cancellation rate10%
National average: 5–14%
Consent encounters per week20
Annual Medicare Part B billing$500,000
Set to $0 if unsure — you can update later
Cancellation Recovery
Currently losing annually
$520,000
With 65% reduction ↓
$338,000
$338,000 recovered
Ballon-Landa et al. (2019): 37.6% → 13.2% across 14 practices, 516 patients.
Time Recovery
Saved per consent encounter
6.7 min
Annual physician time recovered ↓
115 hrs
$46,000 recovered capacity
Zhang et al. (2017): 12.3 → 5.6 min. Satisfaction 65% → 86%.
Reimbursement at Stake
Medicare payments tied to MIPS (±9%)
$45,000
Patient satisfaction 65% → 86% with video
$45,000 at stake
CMS MIPS (2026): ±9% payment adjustment. Zhang (2017): satisfaction 65% → 86%. Shown for context, not added to your total.
Your Estimated Annual Impact
Cancellation recovery plus physician time
$384,000
Based on your inputs and peer-reviewed research. Consent risk and MIPS are shown above but not added in.
$338K
Cancellation
recovery
$46K
Recovered
physician time

Up to 65% of your patient cancellations are recoverable with Patient Focused video education.

Ballon-Landa et al. (2019): cancellations fell from 37.6% to 13.2% across 14 practices.

Most cancellations come from a question nobody answered: about prep, medications, or what to expect. Patient Focused films your physician answering those questions once. Your team then sends the videos to each patient at the moments they usually cancel, a week before and the day before.

  1. 1
    We film your physician at your officeAbout 30 minutes of their time per procedure.
  2. 2
    Your team sends the videos before each procedureThrough the texting or reminder system you already use.
  3. 3
    Fewer cancellationsIn one 14-practice study, 65% fewer.
Find out where your cases fall through
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