Free · Limited Spots · Private Procedural Practices

The Practice
Cancellation Diagnostic

We want to help 5 procedural practices uncover their day-of cancellation rate — the number already sitting in their scheduling system that no one has measured. Research shows that practices who start measuring cancellations see rates improve; measurement itself is the first intervention.

Reserve My Spot
5–14%
Elective surgical cancellation rate —
most practices don’t track it
Argo et al., Surgery, 2009. Systematic review.
65%
Reduction in cancellations with
pre-procedure video education
Ballon-Landa et al., 2019. 14 private practices, 516 patients.
85%
Of surgical cancellations are amenable
to behavioral modification
Cincinnati Children’s Hospital Medical Center
What Your Diagnostic Includes
Everything you need to see the full picture.
01
Your cancellation rate
Calculated from the last 12 months of your actual data. Not an estimate — your real number.
02
Peer benchmark
How your rate compares to other procedural practices.
03
Revenue impact estimate
What your cancellation rate is costing you annually, in dollars.
04
30-minute readout
Your numbers, the peer benchmark, and the peer-reviewed research on what prevents cancellations.
What We Ask of You
One report. Already in your system.

Your office manager runs one report from your scheduling system — procedures scheduled, cancellations, and no-shows over the last 12 months. Aggregate totals only: no patient information, and no access to your system. The data is already there; we just analyze it.

We handle everything else — we compile the data, run the analysis, build the peer comparison, and deliver the readout. If your system can’t produce a clean report, we’ll set up a simple 30-day tracking sheet instead. No obligation, either way.

Is This for You?

This is for you if…

You’re an independent procedural practice
You perform elective or scheduled procedures
You perform 10+ procedures per week
You don’t currently track your cancellation rate
You want data, not a sales pitch

This is not for you if…

You’re a hospital system or academic center
You’re outside your region
You already track and actively manage cancellations
You’re looking for a quick fix, not real data

“Why is this free?”

Because we believe the data speaks for itself. If your numbers reveal an opportunity, you’ll want to have that conversation. If they don’t, you walk away knowing exactly where you stand. Either way, you win.

5 spots available
Reserve your spot
one report · ~15 min · no cost
Your cancellation rate, calculated. Your peer benchmark, delivered. The research on what fixes it, explained. From one report your office manager already has.
✓ Application received. We’ll be in touch within 48 hours.

Not ready to participate? when the diagnostic completes.

✓ You’re on the list.
Applications close July 31, 2026. Limited to independent procedural practices.
All participant data is anonymized in published findings.
Common Questions
How much time does this actually take?
Almost none on your end. Your office manager runs one report from your scheduling system — scheduled procedures, cancellations, and no-shows over the last 12 months — and sends us the totals. About fifteen minutes, and no patient data. If your system can’t pull it cleanly, we set up a simple tracking sheet instead.
What happens after you have the data?
We schedule a 30-minute readout where we walk through your numbers, the peer benchmark, and the research. No obligation. If the data reveals an opportunity, we can discuss what a solution looks like. If it doesn’t, you still have your data.
What do you do with my data?
Your individual data is yours. In any published findings, all practice data is anonymized — no names, no identifying details.
Who is behind this?
Patient Focused is a healthcare content studio that builds physician-on-camera education libraries for private procedural practices. This diagnostic is how we learn your practice — and how you learn your numbers.